Privacy Policy

At Souss Dokan, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

  • Personal Identification Information: Your name, shipping address, email, and phone number.
  • Order Information: Details of the products you purchase.
  • Account Information: Your username and password if you create an account.
  • Communications: Records of any correspondence between you and Souss Dokan.

Important: As we operate on a Cash on Delivery basis, we DO NOT collect or store any payment or financial information like credit card details.

2. How We Use Your Information

  • To Process and Fulfill Your Orders: Arrange for shipping and send order updates.
  • To Communicate With You: Respond to inquiries and provide customer support.
  • To Improve Our Services: Analyze website usage to enhance user experience.
  • For Marketing Purposes: With your consent, send you news and special offers.

3. Your Rights Regarding Your Data

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request to correct any inaccurate information.
  • Right to Object: You can object to us processing your data for marketing.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

Have Questions About Your Data?

Your privacy is our priority. If you have any questions or wish to exercise your rights, please do not hesitate to reach out to us.

Privacy & Policy | Souss Dokan