Privacy Policy

1. Information We Collect

• Personal Identification Information: Your name, shipping address, email, and phone number.
• Order Information: Details of the products you purchase.
• Account Information: Your username and password if you create an account.
• Communications: Records of any correspondence between you and Souss Dokan.

Important: As we operate on a Cash on Delivery basis, we DO NOT collect or store any payment or financial information like credit card details.

2. How We Use Your Information

• To Process and Fulfill Your Orders: Arrange for shipping and send order updates.
• To Communicate With You: Respond to inquiries and provide customer support.
• To Improve Our Services: Analyze website usage to enhance user experience.
• For Marketing Purposes: With your consent, send you news and special offers.

3. Your Rights Regarding Your Data

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request to correct any inaccurate information.
• Right to Object: You can object to us processing your data for marketing.
• Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.